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Tag: Dell

Coronavirus / Customer Experience / Food Industry / Online Shopping / Retail Technology

Amazon falters in pandemic; Costco, Etsy, and Nordstrom take online retail crown

ANN ARBOR—To absolutely no one’s surprise, new survey results from the American Customer Satisfaction Index show that 2020 has been a tough year for retailers. Four out of five retail …

Appliance Industry / Consumer Electronics / Customer Experience

Apple, Samsung atop PCs, household appliances falter, ACSI finds

ANN ARBOR—Americans are spending more time on their personal computers at home after COVID-19 lockdowns made remote working, online education, and at-home entertainment the new normal. But while those needs …

Cyber Security / Software

Duo Finds Security Gaps in Acer, Asus, Dell, HP, Lenovo Laptops

ANN ARBOR — Duo Security, the Ann Arbor-based provider of cloud-based two-factor authentication technology, said this week that it has  investigated software update tools spanning five vendors — Acer, Asus, …

Cyber Security / Higher Education / Information Technology

Baker College of Jackson Upgrades Computer Technology

JACKSON — Baker College says it has upgraded the computer technology laboratory at its Jackson campus and created a “Business Solution Center” to provide resources for the growing number of …

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