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DETROIT—The defense agency NORAD began tracking Santa in 1955, after a young child accidentally dialed the unlisted phone number of the Continental Air Defense Command Operations Center in Colorado Springs, …
LANSING–Wayfair, the Boston-based online store for home furnishings and décor, announced it would establish a customer service center in Meridian Township, which the company says will create 500 full time …
ANN ARBOR—A new retail report, based on a survey conducted by the Ann Arbor-based customer experience analytics firm CFI Group and the Pennsylvania-based e-commerce consultant Radial, shows that today’s shoppers …
LIVONIA—The Livonia-based marketing firm Valassis has released new research ahead of Amazon Prime Day (July 15-16) on consumer behavior related to the mid-summer event. The research found Prime Day now …
ANN ARBOR — Online customers prize easy, multiple return options above all else, according to a new survey of 500 online shoppers. The survey was conducted on behalf of Ann …
ANN ARBOR — Domino’s Pizza (NYSE: DPZ) is now giving customers yet another way to order: via Facebook messenger. Beginning today, Domino’s customers across the nation who have a Pizza …
ANN ARBOR — The Ann Arbor-based consulting firm CFI Group and partner Radial are out with their 2016 Holiday Retail Report for online retailers. The key takeaways? * 91 percent …