Skip to content

ESD Home

TechCentury

Powered by

Engineering Society of Detroit Lawrence Technological University

Category: Appliance Industry

Appliance Industry / Customer Experience / Personal Computers / Quality Management / Television

Stronger products across appliances and electronics can’t offset service declines, ACSI data show

ANN ARBOR, Mich.—The American Consumer Sentiment Index reported that while product-related consumer benchmarks improved or held steady across televisions, personal computers, household appliances, and vacuum cleaners in 2026, overall satisfaction …

Appliance Industry / Business Accelerators / Higher Education / University Research

LTU, partners in federal project for more efficient industrial coatings, paints

SOUTHFIELD—Lawrence Technological University’s Centrepolis Accelerator and three industry partners will collaborate on a $2.4 million federal project to develop lower-energy, greenhouse-gas-free porcelain enamel and paint curing for manufacturing. The project …

Appliance Industry / Customer Experience / Personal Computers / Television

ACSI: satisfaction with TVs, PCs reaches record highs

ANN ARBOR–While televisions and PCs are turning up the volume on customer satisfaction, household appliances are left with some work to do behind the scenes. According to the recently released …

Appliance Industry / Consumer Electronics / Customer Experience

Household appliances join TV industry and others atop ACSI

ANN ARBOR–It’s been a banner year for the household appliances industry. Customer satisfaction for washers, dryers, dishwashers, refrigerators, ovens, and microwaves surged 3% to a score of 81 (out of 100) in …

Appliance Industry / Recycling / Utilities

Arca opens appliance recycling center in Grand Rapids

MINNEAPOLS—Arca Recycling Inc., the largest appliance recycling program manager in North America, announced the opening of a new recycling center in Grand Rapids to support multiple contracts to provide appliance …

Appliance Industry / Customer Experience

J.D. Power: Customer satisfaction with appliances remain high amid reliability focus

TROY—During the past year, there were similar amounts of appliance shoppers needing new appliances because their existing ones failed, as there were customers needing to service their appliance but opted …

Appliance Industry / Consumer Electronics / Customer Experience

Apple, Samsung atop PCs, household appliances falter, ACSI finds

ANN ARBOR—Americans are spending more time on their personal computers at home after COVID-19 lockdowns made remote working, online education, and at-home entertainment the new normal. But while those needs …

Appliance Industry / Customer Experience

Appliance industry needs more online engagement with consumers: J.D. Power

TROY—Whether it be on Facebook, Instagram, YouTube or online retailer websites, kitchen and laundry appliance manufacturers must stay connected to their customer base online, according to the J.D. Power 2020 …

Appliance Industry / E-Commerce

J.D. Power: Satisfaction with appliance retailer websites hits new high

TROY—Satisfaction with appliance retailer websites is at an all-time high, according to the recently J.D. Power 2020 U.S. Appliance Retailer Satisfaction Study. The record website satisfaction is due to appearance …

Appliance Industry / Automotive Electronics / Autonomous Vehicles / Connected Vehicles / Consumer Electronics

Grand Haven firm unveils high-tech cooktop, auto controller, air purifier at CES

GRAND HAVEN—GHSP, a supplier in the automotive and high-end appliance industries, is following up on its CES appearance in 2019 with new technologies for the home and automotive industries at …

Posts navigation

Older posts

Read the magazine:

Subscribe to TechCentury.com

Top Posts

  • Delphinus wins FDA approval for breast ultrasound exam system
  • Michigan Tech gets new partnership with Oshkosh for mobile military power
  • Market researcher Catalyst IQ says new vehicle buyers running out of steam with higher prices
  • Syntheia Labs establishes operations at TSRLabs’ Ann Arbor HQ
  • UM, Illinois State profs urge urban planners to recognize Detroit's unofficial pathways

Archives

Follow Us On

© The Engineering Society of Detroit   |   ABOUT