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MENOMONEE FALLS, Wis.—Four Michigan nonprofits are among more than 100 organizations receiving $5 million in grants through the “A Community at Heart” program of the Wisconsin retailer Kohl’s Corp. (NYSE: …
ANN ARBOR—To absolutely no one’s surprise, new survey results from the American Customer Satisfaction Index show that 2020 has been a tough year for retailers. Four out of five retail …
ANN ARBOR — The customer experience analysis firm ForeSee has released its annual Retail Customer Experience Rankings, based on survey data from more than 40,000 shoppers in the store, web …