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Tag: Spectrum

Customer Experience / Internet Service Providers / Streaming Content

AT&T wears the internet connectivity crown in customer satisfaction

ANN ARBOR–When it comes to connectivity, there is no contest: Fiber internet beats non-fiber service hands down. According to the American Customer Satisfaction Index Telecommunications Study 2022-2023, the former outpaces …

Health Care / Higher Education / Workforce Development

BHSH, Grand Valley in new effort to tackle nursing shortage

GRAND RAPIDS–BHSH System–the new name for the merged Beaumont and Spectrum health systems–and Grand Valley State University have established a new partnership to address the national shortage of registered nurses, …

Customer Experience / Internet / Telecommunications / Video Technology / Wireless

Video streaming satisfaction grows, but cable TV remains in ACSI’s basement

ANN ARBOR—The coronavirus pandemic has changed the way Americans work and how they spend their leisure time, putting a spotlight on both high-speed internet service and in-home entertainment options. Video …

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