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Tag: Samsung

Customer Experience / Telecommunications / Wireless

Samsung ties Apple for satisfaction with 5G phones

ANN ARBOR–Customer satisfaction with wireless service overall has improved 1% to a score of 74 out of 100, according to the just-released American Customer Satisfaction Index Wireless Phone Service and Cell Phone …

Appliance Industry / Customer Experience

J.D. Power: Customer satisfaction with appliances remain high amid reliability focus

TROY—During the past year, there were similar amounts of appliance shoppers needing new appliances because their existing ones failed, as there were customers needing to service their appliance but opted …

Appliance Industry / Consumer Electronics / Customer Experience

Apple, Samsung atop PCs, household appliances falter, ACSI finds

ANN ARBOR—Americans are spending more time on their personal computers at home after COVID-19 lockdowns made remote working, online education, and at-home entertainment the new normal. But while those needs …

Automotive Electronics / Connected Vehicles

FCA to set up connected vehicle ‘ecosystem’ with Harman, Google

AUBURN HILLS—Fiat Chrysler Automobiles N.V. announced that it will use technology from Harman International Industries Inc., a Stamford, Conn.-based subsidiary of South Korea’s Samsung Electronics, and Google, to power a …

Economic Development / Ford Motor Co.

Ford’s Corktown project gets state aid, leads $1B in expansions

LANSING – The state of Michigan has approved a $209 million tax break over 30 years for Ford Motor Co.’s redevelopment of the long-vacant Michigan Central Station in Detroit’s Corktown …

Appliance Industry / International Trade

Whirlpool rallies after U.S. tariff decision

BENTON HARBOR — Stock in Whirlpool Corp. (NYSE: WHR), the world’s largest appliance maker based in Benton Harbor, jumped 2.5 percent Tuesday after a decision by the Trump administration to …

Appliance Industry / Manufacturing / Trade Laws

Whirlpool Files Dumping Complaint Against LG, Samsung

BENTON HARBOR — Whirlpool Corp., the Benton Harbor-based appliance manufacturer, announced it had filed a “safeguard petition” with the United States International Trade Commission.

Manufacturing

Whirlpool Accuses LG, Samsung Of Dumping Washing Machines

BENTON HARBOR — Whirlpool Corp. is asking the federal government to slap duties on washing machines made in China by South Korea-based Samsung and LG, saying its Asian rivals is …

Apps

Domino’s Brings Pizza Ordering To Samsung Smart TVs

ANN ARBOR — Super Bowl Sunday is a big day for pizza delivery — and Ann Arbor-based Domino’s Pizza (NYSE: DPZ) has just added a new, easy way to place …

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