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ANN ARBOR–The latest American Consumer Satisfaction Index review of the retail trade sector shows that satisfaction has slipped 0.5 percent over the past year to a level of 74.7 out …
DETROIT–The acceleration of ecommerce and digital shopping that the pandemic unleashed has changed shopper’s expectations of the shopping experience in physical stores. There’s now an expectation that shopping technologies can, …
STERLING HEIGHTS—Jet’s Pizza is offering 20 percent off pizzas to customers who use the company’s new text-to-order platform at participating locations. Jet’s has partnered with Ann Arbor-based startup Ordr AI to offer …
LANSING—Holiday shopping is in the home stretch, and the Michigan Economic Development Corp.’s Pure Michigan business promotion efforts is offering shoppers ways to consider giving Michigan-made products, supporting local retailers …
ANN ARBOR—A new retail report, based on a survey conducted by the Ann Arbor-based customer experience analytics firm CFI Group and the Pennsylvania-based e-commerce consultant Radial, shows that today’s shoppers …
ANN ARBOR — Online customers prize easy, multiple return options above all else, according to a new survey of 500 online shoppers. The survey was conducted on behalf of Ann …