Auto industry skids to all-time low in customer satisfaction
ANN ARBOR—The U.S. auto industry, like the economy at large, couldn’t escape the crosshairs of the COVID-19 global pandemic. But that’s not the only hurdle the industry has to overcome: …
Domestic automakers turn in best quality performance ever
TROY—The customer experience analytics firm J.D. Power has released its 2020 Initial Quality Study for new cars. The iconic study, redesigned this year, measures components that fail and features that …
Ghosn sees no Trump trade trouble, links CES to NAIAS
DETROIT — Carlos Ghosn is one of the busiest men in the global auto indsutry. After all, the Brazilian-Lebanese-French businessman is only chairman and CEO of France’s Renault, chairman and …
Mitsubishi Rolls Out New In-Vehicle Infotainment System
NORTHVILLE — Mitsubishi Electric Automotive America Inc. has introduced a new audio-video bridging system for automotive interiors called FlexConnect. The company said the infotainment system provides flexibility for multiple displays …