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TROY—A balky transmission? Poor fit and finish? Nope. The automotive quality analysis firm J.D. Power’s latest U.S. Initial Quality Study found that smartphone connections are now the No. 1 quality …
ANN ARBOR—Customer satisfaction with the auto industry is stuck in neutral. Overall customer satisfaction with automobiles and light vehicles is unchanged with a score of 78 out of 100, according …
ANN ARBOR—The U.S. auto industry, like the economy at large, couldn’t escape the crosshairs of the COVID-19 global pandemic. But that’s not the only hurdle the industry has to overcome: …
TROY—The customer experience analytics firm J.D. Power has released its 2020 Initial Quality Study for new cars. The iconic study, redesigned this year, measures components that fail and features that …
DETROIT — Carlos Ghosn is one of the busiest men in the global auto indsutry. After all, the Brazilian-Lebanese-French businessman is only chairman and CEO of France’s Renault, chairman and …
NORTHVILLE — Mitsubishi Electric Automotive America Inc. has introduced a new audio-video bridging system for automotive interiors called FlexConnect. The company said the infotainment system provides flexibility for multiple displays …