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Tag: Mitsubishi

Auto Industry / Auto Industry Analysis / Customer Experience

JD Power: Smartphone connectivity now biggest auto quality headache

TROY—A balky transmission? Poor fit and finish? Nope. The automotive quality analysis firm J.D. Power’s latest U.S. Initial Quality Study found that smartphone connections are now the No. 1 quality …

Auto Industry / Customer Experience

J.D. Power finds auto satisfaction is stalled

ANN ARBOR—Customer satisfaction with the auto industry is stuck in neutral. Overall customer satisfaction with automobiles and light vehicles is unchanged with a score of 78 out of 100, according …

Auto Industry / Customer Experience

Auto industry skids to all-time low in customer satisfaction

ANN ARBOR—The U.S. auto industry, like the economy at large, couldn’t escape the crosshairs of the COVID-19 global pandemic. But that’s not the only hurdle the industry has to overcome: …

Auto Industry / Customer Experience

Domestic automakers turn in best quality performance ever

TROY—The customer experience analytics firm J.D. Power has released its 2020 Initial Quality Study for new cars. The iconic study, redesigned this year, measures components that fail and features that …

Auto Industry

Ghosn sees no Trump trade trouble, links CES to NAIAS

DETROIT — Carlos Ghosn is one of the busiest men in the global auto indsutry. After all, the Brazilian-Lebanese-French businessman is only chairman and CEO of France’s Renault, chairman and …

Automotive Engineering

Mitsubishi Rolls Out New In-Vehicle Infotainment System

NORTHVILLE — Mitsubishi Electric Automotive America Inc. has introduced a new audio-video bridging system for automotive interiors called FlexConnect. The company said the infotainment system provides flexibility for multiple displays …

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