J.D. Power finds auto satisfaction is stalled
ANN ARBOR—Customer satisfaction with the auto industry is stuck in neutral. Overall customer satisfaction with automobiles and light vehicles is unchanged with a score of 78 out of 100, according …
ANN ARBOR—Customer satisfaction with the auto industry is stuck in neutral. Overall customer satisfaction with automobiles and light vehicles is unchanged with a score of 78 out of 100, according …
DEARBORN—Ford Motor Co. and Google have announced a partnership to create new services for connected vehicles. Ford also named Google Cloud its preferred cloud provider, and said that beginning in …
ANN ARBOR—The U.S. auto industry, like the economy at large, couldn’t escape the crosshairs of the COVID-19 global pandemic. But that’s not the only hurdle the industry has to overcome: …
TROY—When it comes to driving sales, as well as generating brand loyalty and advocacy, vehicles that create joy for their owners often overcomes any negatives caused by problems they experience. …
TROY—The customer experience analytics firm J.D. Power has released its 2020 Initial Quality Study for new cars. The iconic study, redesigned this year, measures components that fail and features that …
SOUTHFIELD—Officials at SME, formerly the Society of Manufacturing Engineers, announced 15 members as the winners of its 2020 SME Outstanding Young Manufacturing Engineer Award. The 2020 awardees, from the United …
DETROIT — Yep, the fine folks at the North American International Auto Show have once again provided your humble narrator with a media credential, based on my work — if …
AUBURN HILLS — The Lincoln Motor Co. division of Ford Motor Co. has gone into production with a head-up display using digital micromirror device (DMD) technology from the German auto …
DEARBORN — The Lincoln Motor Co. unit of Ford Motor Co. said Monday it has become the first automotive brand to launch an available seamless integration with Google that offers a new …