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TROY–Overall satisfaction with automotive manufacturer websites has been steadily increasing since 2022, according to the recently released J.D. Power 2023 U.S. Manufacturer Website Evaluation Study—Summer, released today. Satisfaction is 724 …
TROY–As wireless customers increasingly rely on their mobile devices as their primary means of communication, call quality and reliability have become the most critical drivers of customer satisfaction with network …
TROY–As more battery electric vehicle models become available for purchase, owners’ satisfaction with their overall experience is shifting to more traditional factors such as quality and styling. According to the …