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TROY—Satisfaction among large enterprise and medium business wireless customers has reached all-time highs, according to the recently released J.D. Power 2021 U.S. Business Wireless Satisfaction Study. Conversely, though, small business …
TROY—Car buyers say that new vehicle technologies are a major factor in car buying decisions. But on the other hand, they also confoundingly say that many new car owners don’t …
TROY—By all accounts, telehealth has transformed healthcare delivery over the past 18 months as droves of patients have adopted the technology as a safe, immediate and convenient way to access …
TROY—On the strength of some very successful new-vehicle launches for 2021, the auto industry continues its trend of producing ever-more appealing vehicles. The BMW 4 Series, Chevrolet Tahoe, Ford Bronco …
TROY—A balky transmission? Poor fit and finish? Nope. The automotive quality analysis firm J.D. Power’s latest U.S. Initial Quality Study found that smartphone connections are now the No. 1 quality …
TROY—While most electric vehicle owners primarily charge their vehicles at home, public charging is a significant part of the EV ownership experience. Owners’ ability to recharge their vehicle’s battery is …
TROY—During the past year, there were similar amounts of appliance shoppers needing new appliances because their existing ones failed, as there were customers needing to service their appliance but opted …
TROY—Nearly half, 49%, of all vehicle shoppers are willing to purchase a new vehicle online, which is an increase of 11 percentage points from 18 months ago and 4 percentage …
TROY–Officials at the Troy data analytics and consumer intelligence provider J.D. Power announced the company had acquired Edison, N.J.-based Superior Integrated Solutions Inc., a developer of finance and insurance software …
TROY–Business broadband customer satisfaction remains high even as most businesses are returning to normal in the wake of the pandemic, according to the J.D. Power 2021 U.S. Business Wireline Study. …