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Tag: Household Appliances

Appliance Industry / Consumer Electronics / Customer Experience

Apple, Samsung atop PCs, household appliances falter, ACSI finds

ANN ARBOR—Americans are spending more time on their personal computers at home after COVID-19 lockdowns made remote working, online education, and at-home entertainment the new normal. But while those needs …

Consumer Electronics

ACSI Finds Satisfaction With PCs, Tablets Drops; Apple Leads

ANN ARBOR — Customer satisfaction with personal computers is down for a third straight year, according to new data from the Ann Arbor-based American Customer Satisfaction Index LLC. The ACSI …

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