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Tag: Frontier Communications

Customer Experience / Internet Service Providers / Streaming Content

AT&T wears the internet connectivity crown in customer satisfaction

ANN ARBOR–When it comes to connectivity, there is no contest: Fiber internet beats non-fiber service hands down. According to the American Customer Satisfaction Index Telecommunications Study 2022-2023, the former outpaces …

Customer Experience / Internet / Telecommunications / Video Technology / Wireless

Video streaming satisfaction grows, but cable TV remains in ACSI’s basement

ANN ARBOR—The coronavirus pandemic has changed the way Americans work and how they spend their leisure time, putting a spotlight on both high-speed internet service and in-home entertainment options. Video …

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