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ANN ARBOR—Online shoppers demand robust, real-time interaction with agents online, according to a new survey of 500 online shoppers from the Ann Arbor customer experience analysis firm CFI Group and …
SOUTHFIELD—The e-commerce support services provider Nexcess.net LLC announced that it would launch a new product, Nexcess Safe Harbor, providing security for businesses that want to continue maintaining their e-commerce sites …
LANSING — Liquid Web LLC, the Lansing-based managed hosting and managed application services provider, announced a new partnership with United Kingdom-based IconicWP to augment itsr Managed WooCommerce Hosting product line. …
GRAND RAPIDS — Intertek, a quality assurance services provider to a wide variety of industries, has opened a packaging performance testing center in its Grand Rapids laboratory. The center, the …
LANSING — Liquid Web, LLC, the provider of managed hosting and managed application services, has partnered with Jilt, a Boston-based provider of technology to help online retailers gain revenue from …
ANN ARBOR — Online customers prize easy, multiple return options above all else, according to a new survey of 500 online shoppers. The survey was conducted on behalf of Ann …
GRAND RAPIDS — EAgile Inc., a global leader in Internet of Things technologies, announced the release of its eLink software for mobile e-commerce. The company said eLink is the first …
ANN ARBOR — Only a year ago, the American Customer Satisfaction Index from the Ann Arbor-based consumer metrics analyst ForeSee ranked social media among the worst industries in the index, …