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Tag: Credit Unions

Customer Experience / Financial Services / Health Care

Customer satisfaction plunges in financial services

ANN ARBOR—A new report from the American Customer Satisfaction Index finds that Americans find little to be satisfied with when it comes to financial services. Following a slight dip last …

Fintech

Farmington Hills credit union IT firm gets new customer

FARMINGTON HILLS—Member Driven Technologies, a credit union service organization that hosts the Episys core platform from Symitar to provide a private cloud alternative for core processing and IT needs, today …

Fintech

New signature tech from credit union security provider

FARMINGTON HILLS—Member Driven Technologies, a provider of credit union IT and security services, announced that it is offering Synergy eSign, a signature capture module of Symitar’s Synergy content management platform. …

Customer Experience

ACSI: Americans more satisfied with banks than credit unions for first time in survey history

ANN ARBOR–The latest Finance, Insurance, and Health Care Report from the Ann Arbor-based American Customer Satisfaction Index showed that banks have surpassed credit unions in customer satisfaction, an ACSI first. …

Apps / Fintech

Missouri credit union adds Ann Arbor firm’s savings app

ANN ARBOR—O’Fallon, Mo.-based West Community Credit Union announced that it will offer Plinqit, a brandable, savings app that pays users for engaging with content. West Community Credit Union works with …

Lawrence Technological University

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