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Tag: Best Buy

Appliance Industry / Customer Experience

J.D. Power: Customer satisfaction with appliances remain high amid reliability focus

TROY—During the past year, there were similar amounts of appliance shoppers needing new appliances because their existing ones failed, as there were customers needing to service their appliance but opted …

Appliance Industry / E-Commerce

J.D. Power: Satisfaction with appliance retailer websites hits new high

TROY—Satisfaction with appliance retailer websites is at an all-time high, according to the recently J.D. Power 2020 U.S. Appliance Retailer Satisfaction Study. The record website satisfaction is due to appearance …

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