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ANN ARBOR, Mich.—The American Consumer Sentiment Index reported that while product-related consumer benchmarks improved or held steady across televisions, personal computers, household appliances, and vacuum cleaners in 2026, overall satisfaction …
DEARBORN––Henry Ford College announced an expansion of its partnership with Apple to offer the Apple Foundation Program, an introductory app development course at no cost to HFC students and all …
ANN ARBOR–Customer satisfaction with wireless service overall has improved 1% to a score of 74 out of 100, according to the just-released American Customer Satisfaction Index Wireless Phone Service and Cell Phone …
ANN ARBOR—To absolutely no one’s surprise, new survey results from the American Customer Satisfaction Index show that 2020 has been a tough year for retailers. Four out of five retail …
ANN ARBOR—Americans are spending more time on their personal computers at home after COVID-19 lockdowns made remote working, online education, and at-home entertainment the new normal. But while those needs …
SOUTHFIELD—Officials at SME, formerly the Society of Manufacturing Engineers, announced 15 members as the winners of its 2020 SME Outstanding Young Manufacturing Engineer Award. The 2020 awardees, from the United …
ANN ARBOR — The customer experience analysis firm ForeSee has released its annual Retail Customer Experience Rankings, based on survey data from more than 40,000 shoppers in the store, web …