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SOUTHFIELD—North Carolina’s Department of Information Technology has certified Southfield-based ImageSoft Inc. as a trusted software vendor for its state agencies and the only state-approved vendor for OnBase by Hyland. This …
ANN ARBOR — The customer experience analysis firm ForeSee found a sharp drop in citizen satisfaction with federal government services provided online. The Ann Arbor company’s 58th edition of the …
ANN ARBOR — The Ann Arbor customer experience consultant ForeSee says citizen satisfaction with government services provided online slipped a bit in the third quarter of 2017. The ForeSee Experience …
ANN ARBOR — The Ann Arbor-based website analysis firm CFI Group reported an increase in overall government website visitor satisfaction from 2016 to 2017 in its 2017 Government Websites report, …