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TROY—Satisfaction with appliance retailer websites is at an all-time high, according to the recently J.D. Power 2020 U.S. Appliance Retailer Satisfaction Study. The record website satisfaction is due to appearance …
ANN ARBOR—Online shoppers demand robust, real-time interaction with agents online, according to a new survey of 500 online shoppers from the Ann Arbor customer experience analysis firm CFI Group and …
SOUTHFIELD—The e-commerce support services provider Nexcess.net LLC announced that it would launch a new product, Nexcess Safe Harbor, providing security for businesses that want to continue maintaining their e-commerce sites …
ANN ARBOR—Domino’s Pizza Inc. (NYSE: DPZ) announced that after successful testing in 2019, its GPS delivery tracking technology has now been expanded to about a quarter of its stores across …
LANSING–Wayfair, the Boston-based online store for home furnishings and décor, announced it would establish a customer service center in Meridian Township, which the company says will create 500 full time …
SOUTHFIELD—Lear Corp. (NYSE: LEA), the automotive seating and electronics developer, announced that its automotive software subsidiary, Xevo, has partnered with Hyundai Motor Co. to deliver Xevo Market capabilities into Hyundai vehicles …
DETROIT—Bloomscape, a direct-to-consumer plant company based in downtown Detroit, announced $7.5 million in Series A funding. Washington, D.C.-based Revolution Ventures led the round with participation from New York City-based Endeavor …
LIVONIA—The Livonia-based marketing firm Valassis has released new research ahead of Amazon Prime Day (July 15-16) on consumer behavior related to the mid-summer event. The research found Prime Day now …
AUBURN HILLS—FCA US LLC has announced the launch of Uconnect Market, a new in-vehicle commerce platform that will give customers a wide range of opportunities for convenience and savings from …
TROY—North American Bancard Holdings LLC, the Troy-based payment technology provider, and Feedzai, with a diverse product platform, and Feedzai, a San Mateo, Calif.-based company that offers fraud detection products in …