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Category: Consumer Sentiment

Consumer Sentiment / Fintech

Survey: Tech more important than ever for lenders

TROY—According to the just-released J.D. Power 2021 U.S. Consumer Lending Satisfaction Study, the consumer lending space was severely disrupted during the COVID-19 pandemic as a combination of stimulus funding, record …

Apps / Consumer Sentiment / Electric Vehicles

J.D. Power: When it comes to EV apps, Kia smokes Tesla

TROY—Electric vehicle owners are more than twice as likely to use the manufacturer’s mobile app than owners of a vehicle with an internal combustion engine, according to J.D. Power, which …

Autonomous Vehicles / Consumer Sentiment / Electric Vehicles

J.D. Power finds consumers skeptical of autonomous cars, EVs

TROY—Consumer confidence in future mobility technologies lags far behind automakers’ plans to bring self-driving and battery-electric vehicles to the marketplace, according to the J.D. Power 2020 Q1 Mobility Confidence Index …

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