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TROY—When it comes to driving sales, as well as generating brand loyalty and advocacy, vehicles that create joy for their owners often overcomes any negatives caused by problems they experience. …
TROY—The customer experience analytics firm J.D. Power has released its 2020 Initial Quality Study for new cars. The iconic study, redesigned this year, measures components that fail and features that …
DETROIT—The Troy office of Rightware, the Helsinki, Finland-based developer of automotive user interface software, announced it collaborated with LG Electronics to develop the industry’s first curved OLED (organic light-emitting diode) …
NOVI—Shyft Group (NASDAQ: SHYF), formerly Spartan Motors, announced the appointment of Colin Hindman as chief human resources officer. In this role, Hindman is responsible for developing and executing human resources …
AUBURN HILLS—When thinking of green vehicles, the first one to come to mind might not be the Jeep Wrangler. However, Fiat Chrysler Automobiles announced the completion of its latest Global …
PLYMOUTH—The Automotive Heritage Foundation is now accepting entries in its 2020 journalism awards competition. The program recognizes outstanding journalism in 10 automotive heritage categories, including best book, vehicle-restoration article, motorsports …
DEARBORN—Ford Motor Co. announced several initiatives to bolster the company’s cash position and support sales amid the coronavirus health crisis. Among the company’s moves: Borrowng the maximum $15.4 billion under …
TROY—The Troy customer satisfaction analysis firm J.D. Power Thursday released new reports on satisfaction with automotive websites, automotive tires, and telecom self-help sites. The 2020 Automotive Website Evaluation Study shows …
TROY—As the coronavirus crisis continues to interrupt global supply chains, auto dealers are bracing for parts shortages that could undermine hard-fought gains made in customer satisfaction over the past few …
FARMINGTON HILLS—700 Credit LLC, the provider of credit reports and compliance and consumer pre-qualification products and services, has announced the release of QuickScore, the newest member of the Quick family …