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Category: Auto Dealers

Auto Dealers / Auto Industry / Automotive Aftermarket / Customer Experience

Dissatisfaction with EV service jolts J.D. Power study of auto service

TROY–The increasing volume of battery electric vehicles being serviced at dealerships is contributing to a negative effect on overall customer service satisfaction, resulting in a year-over-year decline in score for …

Auto Dealers / Fintech

ChannelNet in new auto loan technology partnership

DEARBORN–ChannelNet, the Dearborn-based financial technology developer, announced a partnership with Harahan, La.-based Auto Link. Under the deal, Auto Link’s Digital Car Buying Solution will be integrated into ChannelNet’s OneClick Financial …

Auto Dealers / Auto Industry / Electric Vehicles

Urban Science: EV sales up 40% as overall auto sales fall slightly

DETROIT–Urban Science, the retail auto dealer data analysis firm, has released its 2022 year-end Automotive Franchise Activity Report, which shows continued stability for the U.S. automotive retail network despite the …

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