TROY—Rapid City, S.D.-based Aspen Federal Credit Union has launched its new digital banking platform powered by Troy-based Mahalo Banking.
With Mahalo’s Thoughtful Banking platform, Aspen FCU can offer its members a modern, intuitive, and secure digital banking experience across online and mobile channels.
The implementation was completed in tandem with Aspen FCU’s conversion to the Corelation Keystone core system, allowing the credit union to access accurate, real-time account information while streamlining operational processes.
“Our goal has always been to provide a digital experience that is intuitive, accessible, and aligned with how members prefer to bank today,” said Pamela Brown-Graff, president and CEO of Aspen FCU. “Mahalo’s thoughtful approach to design and usability has enabled us to introduce a platform that feels modern while remaining easy for members to navigate. By ensuring our digital banking environment is tightly connected to our core, we’ve created a strong foundation that empowers us to grow, innovate, and continue meeting members’ needs well into the future.”
Mahalo’s platform gives Aspen FCU members a modern interface, integrated security, and a consistent digital experience across desktop, tablet, and mobile devices, so they can manage accounts, complete transactions, and access financial tools anytime and anywhere. The platform’s deep integration with the KeyStone core streamlines operational workflows and strengthens the credit union’s ability to deliver fast, responsive member support.
“Successful digital transformation depends on partnership and preparation, both of which we have with Aspen FCU,” said Denny Howell, COO of Mahalo. “The credit union approached this launch with a strong focus on long-term value for its members. Our Thoughtful Banking platform is designed to support that goal, providing the flexibility and innovation credit unions need to remain competitive while continuing to deliver exceptional member service.”
Founded in 1966 to serve the financial needs of Rapid City’s medical community, Aspen Federal Credit Union now serves members who live, work, worship, attend school, or own a business in Pennington, Meade, Lawrence, or Custer counties. To learn more, visit aspenfcu.com.
Mahalo provides online and mobile banking services for credit unions. Mahalo offers the industry’s first and only online banking system to fully integrate comprehensive neurodiverse functionality directly into its platform. More at mahalobanking.com.