Florida client win for Member Driven Technologies

FARMINGTON HILLS–Member Driven Technologies, a credit union service organization, announced that Panhandle Credit Union is partnering with them to host the core platform and introduce new digital tools, improving member service and streamlining processes.

MDT hosts the Symitar core processing system from Monett, Mo.-based Jack Henry & Associates Inc., which provides a private cloud alternative for core processing and IT needs,

Panama City, Fla.-based Panhandle Credit Union was founded in 1957. It has more than 15,000 members, seven branch locations, and $307 million in total assets.

“A dependable technology partner, especially one that can nimbly adapt as tech advances, is critical to successfully grow and support current and new members. We are confident that MDT and Jack Henry are the right partners to help us do just that,” said Keith Herrick, assistant vice president of elecctronic services of Panhandle Credit Union. “The technology provides significant efficiencies and a single point to access data, enabling staff to help members more quickly. We are confident this move will ultimately help us deepen member relationships today and tomorrow, which continues to be a top priority,” said Sarah Allison, CFO of Panhandle Credit Union.

The credit union also plans to use Jack Henry’s Banno and digital lending software through the MDT partnership for additional automation and convenience. The digital tools will provide members with flexible, differentiated services while allowing staff to conduct their jobs with greater efficiencies and ease.

“Panhandle Credit Union understands the importance of continual innovation, leveraging technology to support and meet the current and future needs of its members,” said Larry Nichols, CEO and president of MDT. “Through our partnership, the credit union is optimizing processes while offering the sophisticated digital capabilities members crave. We’re proud to support forward looking credit unions like Panhandle CU, who are dedicated to investing in the technology necessary to deliver a differentiated member experience.”

More at www.mdtmi.com.

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