TROY–Mahalo Banking, a credit union service organization that provides online and mobile banking services for credit unions, announced a new partnership with Loves Park, Ill.-based Rock Valley Credit Union, a credit union with 16,000-plus members and $150 million in assets.
The credit union is launching the Mahalo platform to offer a modernized digital banking system and strengthen its member experience.
The credit union intends to use Mahalo’s digital banking platform to offer financial education opportunities, more easily integrate with third-party solutions, strengthen member communications and launch several member-requested features such as card controls, alerts, seamless statement views, credit score access and more.
In addition to the aforementioned tech features, the credit union is also implementing Mahalo’s multi-lingual functionality. This tool enables greater self-service capabilities for members whose first language is Spanish and can help the credit union attract new prospective members who also speak Spanish.
Mahalo Banking offers a robust digital banking platform designed to meet the needs of credit unions and their members.