Credit union service group launches data analytics division

FARMINGTON HILLS—Member Driven Technologies (MDT), a credit union service organization that hosts the Episys core processing system from Symitar to provide a private cloud alternative for processing and IT needs, announced the launch of a data analytics division to help credit unions better organize their data and make it more actionable.

The need for a division dedicated to delivering more guidance and support around data analytics was validated during discussions with clients at a recent CEO Forum. In response, MDT hired a team that is specifically focused on hosting Symitar’s Advanced Reporting for Credit Unions (ARCU) for its clients. ARCU combines, integrates, aggregates and presents data analytics from multiple sources, improving visibility and tracking of key business indicators. MDT can now install and support the business intelligence solution for credit union clients and will soon be offering additional custom reporting capabilities.

MDT’s data analytics division lifts the burden from credit unions of managing the infrastructure associated with data analytics themselves. By partnering with MDT, credit unions are enhancing their analytics capabilities by gaining a more holistic view of their internal operations and member behaviors while saving time and boosting efficiencies.

“Credit unions have a tremendous amount of data at their fingertips, but it’s often difficult to store, organize and properly leverage this information in-house,” said Larry Nichols, president and CEO of MDT. “With the new offering, we’re helping credit unions more meaningfully leverage data so that they can better understand their members’ unique needs and provide the personalized experiences they expect. Data will continue to be an increasingly important foundation for credit unions’ operational and member service strategy, so we’re proud to expand our business to help our clients with this crucial initiative.”

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