Priority Health offers free mental health and wellness app

GRAND RAPIDS—Officials with the Grand Rapids health insurance provider Priority Health announced a partnership with Mountain View, Calif.-based Livongo Health Inc. (Nasdaq: LVGO) to offer Priority Health customers free access to myStrength, a behavioral health app with activities to manage stress and bolster mental health and wellness.

“As the healthcare community continues to combat the physical effects of COVID-19, it is crucial that we offer solutions to also address related mental health issues,” said James Forshee, chief medical officer at Priority Health. “Virtual mental health tools can help you restore your sense of control, so you are better able to address your feelings and concerns.”

Priority Health members who sign up have the option of having a dedicated engagement health coach while they go through the program. MyStrength leverages eight evidence-based paradigms across more than 1,600 activities, which can either be self-directed or through coaching support. Topic areas activities cover include:

  • COVID-19 resources
  • Managing depression
  • Anxiety
  • Reducing stress
  • Managing chronic pain
  • Drug or alcohol recovery
  • Mindfulness
  • Balancing intense emotions
  • Pregnancy and early parenting
  • Improving sleep
  • Moving beyond trauma
  • Opioid recovery
  • Nicotine recovery
  • And more

“Since the beginning of the COVID-19 pandemic, studies have shown that nearly half of adults in the United States reported their mental health has been negatively impacted due to worry and stress over its multiple effects,” said Livongo chief medical officer Bimal Shah. “Unfortunately, we believe that this burden will continue to grow. Livongo is proud to partner with PriorityHealth to provide PriorityHealth members a proven digital behavioral health solution that empowers them to with the tools to manage their mental health and wellness on their own terms.”

Members can sign up for a free account that includes interactive activities, coping tools and other resources, including inspirational community support at www.priorityhealth.com/mystrength. The few simple questions required for sign up are confidential and the information is not shared with Priority Health.

Another stressor during these times comes from concerns about being able to access medical care. Priority Health recently announced that it is offering zero cost share virtual care through Dec. 31 for non-COVID-19 related acute care visits to get treatment for common ailments such as cold and flu symptoms, back pain, sprains, strains and more. Behavioral Health virtual care is also included, allowing members to receive treatment from the comfort and safety of their own home without any additional costs. To access virtual care, members can download the Priority Health app, available on the App Store or Google Play, and log in to their member account. They can also access their online member account on a desktop, laptop or other device. Members can also contact their doctor to ask about virtual care options.

Members who don’t have internet access or need immediate mental health support can also call Priority Health directly. The company has an on-staff behavioral health team available 24 hours a day, seven days a week, that can be reached from the telephone number on the back of member’s ID cards. Calls are confidential. In case of emergency, call 911.

For more information about screening, testing and treatment of COVID-19 and resources to support coverage, go to https://www.priorityhealth.com.

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