SOUTHFIELD—North Carolina’s Department of Information Technology has certified Southfield-based ImageSoft Inc. as a trusted software vendor for its state agencies and the only state-approved vendor for OnBase by Hyland.
This positions ImageSoft on a select list of content management partners that the DIT will request to respond to Statements of Work (SOW) for IT specialty services such as case and records management and electronic workflow.
The DIT’s certification applies to state and local agencies, including community colleges, counties, institutions, municipalities, public schools and other government entities. With a regional office conveniently seated in Raleigh, North Carolina, ImageSoft has already enjoyed years of partnership with the state’s Department of Labor and Real Estate Commission, among other customers in the state.
This new certification is an opportunity for the ImageSoft team to further equip government agencies with best-in-class digital solutions that transcend business challenges while still meeting dynamic program needs. Our goal is that, as entities become equipped with best-in-class digital solutions, constituent services will be provided at a faster, more accurate pace and elevate citizen’s expectations of customer service to one of dependable responsiveness.
“We have many long-standing partnerships with state and county agencies dotted across the map that have allowed us to better understand both their wide-spread and more regionalized needs,” said Scott Bade, Product Visionary and President of ImageSoft, Inc. “After converting agencies off legacy document management and imaging platforms, our solutions supported departmental efforts to exceed the public’s expectation of services while improving the productivity and job satisfaction of staff.”
Since 1996, ImageSoft’s technology and OnBase by Hyland’s document management and workflow solutions have increased productivity and public satisfaction, saving time and money for state and local agencies. OnBase is a single enterprise information platform designed to manage content, processes and cases. ImageSoft software is running government agencies including finance and administration, planning and public works, health, housing and human services and justice and public safety. More at https://www.imagesoftinc.com/staging/government.html