Kentucky client win for Detroit software firm

DETROIT – The Detroit-based accounting software developer Gravity Software announced that its client, a Kentucky-based dental practice called The Smile, had moved from Excel spreadsheets to Gravity’s financial system in less than 60 days.

Gravity’s cloud-based software is built on the Microsoft 365 platform.

Gravity Software is made for small to medium-sized businesses who need more functionality than entry-level software but don’t want to pay the expensive costs of enterprise software,” said John Silvani, president and CEO of Gravity. “The Smile was managing the financials of five dental offices with Excel spreadsheets, which was taking them a lot of time and not giving them real-time information. By implementing Gravity, they not only gained efficiency, but also a deep-dive into the performance of their locations.”

Dr. Su T. Kang, DDS, Owner and Michelle Keckler, accounting coordinator of The Smile. Gravity Software photo.

After a quick implementation of Gravity, The Smile now manages its five dental locations in one database. The owner, Su T. Kang, DDS, regularly needed to see reports of all five dental locations, and Gravity’s consolidated financial reporting was the perfect solution. Kang and his team can now gain real-time insights to determine how each dental office performs. Bank reconciliations, journal entries, and vendor payments are streamlined, simplifying back office operations. Gravity’s solution saved The Smile’s users time, not to mention the tens of thousands of dollars it would have costed them to purchase and implement an enterprise application.

“I have not run into one single issue where the response from Gravity was, ‘Sorry about your luck – that’s just the way it is,’” says Michelle Keckler, accounting coordinator of The Smile. “Every single time I bring something to their attention or ask if a change or improvement can be made to the system, they point out to me that the system already does what I’m asking OR they add my request to the development list and I know for sure it’s being worked on at some point in the near future.”

The Smile has three offices in Louisville, Ky., one in Lexington, Ky., and one in Indpendence, Ky. The complete case study can be read here

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