Flagstar names new CIO

TROY — Flagstar Bank has hired Jennifer Charters as executive vice president and CIO, with responsibility for the strategic direction of the bank’s IT organization, including the successful delivery of technology initiatives and management of IT operations.

Previously, she was CIO of corporate technology at Ally Financial in Detroit, where she was responsible for internal technology systems.

Jennifer Charters. Flagstar Bank photo

She has 24 years of experience in information technology, including 12 years consulting at Accenture, where she led strategic projects in support of Fortune 500 companies in the financial services and telecommunications industries.

“We’re fortunate to have someone with Jennifer’s background and experience to lead Flagstar’s IT division,” said Lee Smith, Flagstar COO. “IT pervades everything we do at Flagstar. Having someone at the helm who can bring real-world business experience and an enterprise-wide perspective to IT is invaluable. Jennifer fit the bill on both counts,” Smith said.

Charters is an executive board member of the Michigan Council of Women in Technology.

Flagstar Bancorp (NYSE: FBC) is a savings and loan holding company with $18.1 billion in assets. Flagstar Bank, FSB, provides commercial, small business, and consumer banking services through 107 branches in Michigan and California. It also provides home loans through a wholesale network of brokers and correspondents in all 50 states, as well as 88 retail locations in 31 states, representing the combined retail branches of Flagstar and its Opes Advisors mortgage division. Flagstar also services $120 billion of home loans representing over 535,000 borrowers. For more information, visit flagstar.com.

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