New Tool from Altarum Helps Employers, Consumers Understand Health Care

ANN ARBOR — The Ann Arbor-based health care research and consulting firm Altarum Institute Tuesday relaunched its consumer engagement tool, Altarum Consumer Engagement-12, or ACE-12.

ACE-12 is a short survey that reliably measures different components of patient engagement around their own health care and is highly predictive of many different health outcomes and behaviors, from obesity and medication adherence to preferences for shared decisionmaking.

Health care organizations, providers, and patients can use ACE-12 to understand patient strengths and weaknesses, likely pitfalls, and who is likely to benefit most from extra assistance, like a patient support group or health care navigator.

Like earlier ACE products, ACE-12 does not require a payment. Anyone can use ACE-12 after signing a licensing agreement, regardless of his or her resources.

“We have been able to shorten the ACE survey from 21 items down to 12 while keeping the same high-powered predictive strength,” said Dr. Chris Duke, director of Altarum’s Center for Consumer Choice in Health Care. “We realize people are busy, and we hope this shorter survey gets people more active and engaged in their own health care.”

Duke will be part of an upcoming webinar on the new tool, in partnership with Medullan Digital Health Consultants, at 2 p.m. Wednesday, Aug. 19.

More about the tool at

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